Articles on: Onboarding

Video Specifications When Uploading Shoppable Videos

File size and type when creating Shoppable Video Campaigns the LyveCom dashboard


The purpose of this article is to dive into the video specs for file upload.


Marketing manager/Content manager

LyveCom is a mobile first platform optimizing for the mobile viewing experience. For higher engagement and click through rates, we recommend using video that's similar to your social content. For the most optimal experience use files:

.MP4 Format
Are below 1GB in size
1080 by 1920 Portrait
Are around 2-minutes long (you can upload longer)

If you're experiencing issues uploading, check the file name to include all lower case letters in the file name.

Pro tip: include caption overlays to increase click-through-rates and longer session times.


Updated on: 08/11/2022

Was this article helpful?

Share your feedback


Thank you!